Would not recommend - Baker/Customer Service Small Cakes Employee Review

1.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Really great regular customers. When you come in on an opening shift you are there alone and can lock the doors and play music as loud as you want while baking.

Cons

New franchise owner honestly does not care about anyone but himself. Manager talks to people however she wants even though everyone busts their butts for her. If you think you're safe on your day off you're wrong...you'll always have to come in early or on your day off to cover for someone or just have to deal with the manager texting you all day complaining. Nobody wants to work or clean up after themselves and the few people like me who did were basically closing shift janitors. No room to move up in company. Nobody appreciates you. You don't get paid wages that are promised. Somebody is always watching you on cameras and is ready to complain about every little thing. Safety concerns - You always close at night ALONE and if someone comes in and swindles you out of money you have to fill the drawer with your own personal money before you leave that night. They care about money, not the staff repeatedly put in danger.

Explore other reviews about Small Cakes

3.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun first job and loved baking

Cons

Management was unprofessional and needed improvement

3.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- tips - nice community - work is fun

Cons

- barely communicative - no training when starting

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