Great Work Environment - Anonymous employee Smartfrog Employee Review

5.0
Aug 27, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people. Personable management and an opportunity for growth.

Cons

Not much job-benefits like corporate discounts or Yoga classes

Explore other reviews about Smartfrog

1.0
Jun 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free water and sometimes rotten fruits.

Cons

Attitude of management towards staff, unhealthy work environment, lack of professionalism.

1.0
May 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic team members Diverse employees Good office location

Cons

I was employed as part of the Customer Experience team at Canary after the acquisition of the company by Smartfrog Services GmbH. Recently, I would estimate that a third of the team was fired or had their contracts not renewed, because they supported an initiative to implement a Works Council within the company, to ensure that employee rights were being upheld. It is known within the company that unpaid promotions are commonplace and could go on for months before contract changes were provided, without financial compensation for the previous months worked. Employees had also been asked to perform tasks that incriminated them in illegal activities. Employees had also mentioned to management that the company had provided almost zero support for home office. Anyone without a stable internet connection was expected to work from the office, even during the height of the pandemic. The response from the company said that we should be grateful as no one was fired during COVID-19. Once the Works Council initiative had been started, the CMO/COO said that the company would have no choice but to move operations to another country. If that doesn't say enough about how much this company wants to repress its workers' rights, I'm not sure what else will be.

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