Uncertain future - Anonymous employee Smartly Employee Review

2.0
Jul 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. As other reviews have menetioned, the people are great and the hiring processes has really brought in talent from around the world who are smart, can get along and make the day bearable.

Cons

Culture is gone. Everyone is underpaid. Quarterly layoffs/resignations. Customers are churning. Quarterly sales goals are being missed in every market. The new CEO & the executive leadership that has come in over the past year have pivoted the companies strategy so often that no one is setup for success. There is no clear line of communication between the employees and c-suite. Our team managers & regional directors can only do so much, but are unable to fight for what needs to be addressed. It will be an uphill battle regardless of your role. The above is a real shame considering the actual tech & the people are great.

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Smartly Response
2y
Hi. Thank you for leaving a review of your experience working with us. We’re glad to hear you approved of our hiring process and enjoyed collaborating with other Smartlies throughout your time here. We appreciate your feedback and we believe every scaling organization goes through an evolution process. It’s true for our company as well. While in earlier years our product and business focused on Facebook-only social advertising, today, we’ve expanded to not only creating advertising solutions but also transforming advertising experiences overall. Just like the ever-changing digital marketing and advertising industry, we have been evolving. As part of this growth journey, we have faced some challenges along the way but we always strive to stay grounded. Every business decision we make supports our vision of changing digital advertising technology to accelerate creativity, commerce & brand performance. Thanks again for your review, and we encourage you to reach out to your manager or your local HR Business Partner if you wish to discuss anything further.

Explore other reviews about Smartly

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice to work with the people there.

Cons

Nothing bad to say about experience.

1.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

Cons

Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

10
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