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      Smartly

      Engaged Employer

      Smartly reviews

      Going downhill - Anonymous employee Smartly Employee Review

      1.0
      Jul 11, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great colleagues to work with -Pretty cool product -Benefits are competitive/strong

      Cons

      - Out of touch, performative leadership. - Toxic culture of fear around certain executives and executives have been known to be petty - Limited work/life balance. Micromanagement of in office presence through tracking system. Burnout happening. - Very slow growth, customers leaving, too much spending on stupid stuff to allow for strong profit margins. - Challenging and complicated product to sell - Increasingly high turnover - Disorganized environment - Many people don’t like working here whether they share it with their managers or in “anonymous” pulse surveys or not.

      Explore other reviews about Smartly

      5.0
      May 28, 2026
      Paid social associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice to work with the people there.

      Cons

      Nothing bad to say about experience.

      1.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

      Cons

      Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

      10
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