Depressing - Assistant Manager Smiggle Employee Review

1.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The children make me smile

Cons

Before I joined this company I should have really listened to the reviews as they are accurate!!! So please if you happen to apply for a role at Smiggle. READ THE REVIEWS!!! Since I have been working here my whole life outside of work has gone. You are overworked and understaffed. VM emails sent nearly everyday as to what to change in your store. Even though you would have done a promotional change 2 weeks earlier. As a manager you are expected to open the store, do promo by yourself in the morning do a comms sheet. Fill out a budget book which could be easily computerised but Smiggle are really cheap with investing in stores so you have manually write in a book your sales and other things. Do a line count which does not make sense invest in cameras and security barriers and you wouldn’t have to do one. Promo change usually it’s yourself doing the main bulk of it and it happens every 2 weeks. A lot of lone working. Minimum lone working in Smiggle is 4hrs by yourself on a typical day sometimes that can go lone working all day by yourself which happened to me!! No toilets in store, no staff room, loads of stock that dosent shift. Asked to cover in other store but not reimbursed . Lots more negatives. However overall feeling of working in this place is overworked, exhausted to even spend time with family when finish work and no social life.

Explore other reviews about Smiggle

4.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Easy work - Co workers are great to work with - Management are great

Cons

- not much chance to grow within the company - not enough hours

3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere, lot of importance to child friendly workplace health and safety.

Cons

Blind eye to specialised masters IT degrees and prior SCM work experience which some of their retail assistants have from their past. Too much store politics and favouritism. Unequal expectations from newer and older employees at same level. “Drop and serve customers first” rule doesn’t apply to older employees, only expected out of newer employees even if they are doing multiple tasks. Intimidating way of telling mistakes which were made unknowingly. Makes you dull for the rest of the shift. Some older employees say they are fixing the back room but are actually not, just taking breaks, leaving you alone on the shop floor.

See reviews by: Helpful|Rating|Date|All