I wish I took a cr@p on the floor before I left - Sales Assistant Smiggle Employee Review

1.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers who were friendly and welcoming - Fulfilling to help customers

Cons

- Everyone is treated like slaves by Higher Management - Higher Management have no clue on how to plan schedules for VM changes - Higher Management forces you to take unpaid OT to meet their demands - Unsafe workplaces: Shelves are collapsing and manager is asked to buy own tools to repair - Part timers are asked to travel to other outlets to cover shifts with travel expenses not covered - Days off = Still messaged from work and asked to help team - Higher Management constantly insulting your intelligence - Part timers get paid $7/hour but are expected to handle the safe, cheques, opening and closing of store and sometimes working by themselves - No protection from abusive customers (Higher Management just tells you to svck it up) - Forced to do IMPOSSIBLE tasks because Higher Management can’t let go of their ego and admit that they messed up the planning of VM changes - Higher Management doesn’t listen to our advice, had to deal with a faulty shutter door that couldn’t be locked for months - Product quality is absolutely terrible, bags can DISINTEGRATE in less than a month, but Higher Management doesn’t bother to improve products hence we get complained to by customers all the time - Customers yell at you all the time, will bang on the shutters when closed to ask you to open the store for them - Insane stock deliveries when nothing is selling - Always getting blamed for poor sales even though we’re in the middle of a pandemic (maybe consider the fact that your items are overpriced and terrible??)

Explore other reviews about Smiggle

4.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Easy work - Co workers are great to work with - Management are great

Cons

- not much chance to grow within the company - not enough hours

3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere, lot of importance to child friendly workplace health and safety.

Cons

Blind eye to specialised masters IT degrees and prior SCM work experience which some of their retail assistants have from their past. Too much store politics and favouritism. Unequal expectations from newer and older employees at same level. “Drop and serve customers first” rule doesn’t apply to older employees, only expected out of newer employees even if they are doing multiple tasks. Intimidating way of telling mistakes which were made unknowingly. Makes you dull for the rest of the shift. Some older employees say they are fixing the back room but are actually not, just taking breaks, leaving you alone on the shop floor.

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