Awesome When First Hired Then... - Senior Member Support Manager Smile Source Employee Review

1.0
Nov 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The mission, members, busy schedule ( great for people who get bored easily) and it is a steady paycheck.

Cons

Personally, I was raised to treat everyone the same, regardless of title, status or gender. This does not apply at Smile Source. A title means everything to them regardless of respect or decency. Culture is horrible - nothing is confidential and Senior Leadership will discuss all employees and members with just about anyone. Other senior leadership managers turn their heads to ignore the problems and tell you to get over it. Sexism is rampant starting with Senior Leadership. Men are also hired at a higher rate of pay than women with the same qualifications. Senior leadership preaches accountability but only applies it to a few. If your numbers are “good” accountability is a hypothetical. If you work for Smile Source and are a friend or relative of senior leadership you will have a lifetime job with no accountability. Senior leadership will not put anything in writing. You have to constantly push them for any answers about a variety of topics and compensation.

Explore other reviews about Smile Source

1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Smile Source is a dream workplace for someone with subterranean self-esteem. Enjoy being micromanaged, disrespected, and undervalued? Apply! Does it make you tingly to have an executive team member not acknowledge your presence in a (small) meeting? Apply! If being made to feel like a second-class citizen is your jam, then Smile Source is for you!

Cons

Employees are not valued and loyalty, while demanded FROM you, will not be given TO you. You are a COMMODITY and the lower on the org chart you are, the less valuable you are - and you will be made to know it. Somebody needs to let Westworld know that one of the robots escaped and is currently the acting CEO of Smile Source. If micromanaging was an Olympic sport, she would be a gold medalist - although it would be hard to compete with so many of her subordinates lodged so firmly up her backside. Smile Source used to be a fun place to work and believe it or not, the employees used to believe in the vision but ever since it was bought out by a PEG it has become a soulless corporate wasteland, a rudderless, sinking ship being steered by clueless arseholes. Just ask them about turnover - why have there been five CEO's since 2020? Flailing much?

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