Old school, but high quality - Anonymous employee Smuggler Employee Review

3.0
Jan 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Makes very high quality work with strong talent. Company has a good reputation in the industry that is well earned. Company events are often very fun and the aesthetic of the office(s) is beautiful. Free lunch and an open kitchen stocked with groceries.

Cons

HR department isn't properly defined and often employees did not feel like they were protected. Former and current employees often mentioned having their time and skills taken advantage of without proper compensation - base line you're usually expected to work at least a 10 hour day, but often you're working more than that as well as on the weekends and through/ on holidays. A bit stuck in old school advertising, and while the experience can be good there's no real room for growth here.

Explore other reviews about Smuggler

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, seamless everyday, lovely staff

Cons

A more robust HR department would be nice

4.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

SMUGGLER has an impressive roster of directors and consistently produces high-quality work. If you want to be surrounded by top-tier creative talent, this is the place. The projects are exciting, and you’ll get hands-on experience with some of the biggest names in the industry. The team is passionate and hardworking, and you’ll learn a lot if you’re willing to put in the effort.

Cons

Work-life balance can be tough. Long hours and high-pressure deadlines are the norm, which can be exhausting. The fast-paced nature of the industry means things can sometimes feel chaotic or disorganized. Compensation may not always match the workload, especially for junior positions.

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