It's a service company. Not worthy of startup tag. - Software Engineer Soroco Employee Review

1.0
May 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Helpful colleagues and team members No other pros

Cons

1) No projects on ML, AI as opposed to what they advertise. It's mostly UI automation. They are conning clients into thinking we do machine learning to automate their systems. 2) Unreasonable deadlines. And then we are required to work for long hours. Even work during weekends. 3) Need to spend minimum 10 hours in office even if there's no work. 4) Managers are just puppets of senior managers, and senior management is the worst. You will be given production support of something that you have not worked on, while the people who worked on it from the start will be assigned to some other projects. 5) The worst part is the **3 months** notice period. Very few companies call for interview, so it becomes difficult to switch jobs. 6) You will be given ownership of an incomplete project laden with bad unstructured code written by people in their notice period, and you will be expected to make it working within the unrealistic timeline that either the previous owners promised or the managers promised to the clients. 7) Also, During your notice period, when you are expected to complete pending projects and KTs, you will be assigned new projects that will be going into production, which results in point 6 above. So complete mismanagement of resources. 8) No WFH policy for developers even though managers can do WFH as nobody can question them. 9) No cultural activities at all, though HR have started to change that. 10) Micromanagement. They would ask for status update every 2 hours (no exaggeration) and ask you to compile 100 different kinds of reports showcasing same redundant information every day.

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Soroco Response
7y
Thank you for your feedback. We are constantly trying to improve our employees’ experience at Soroco, so we will make sure to take corrective action, where necessary. We do, however, want to address some of the points you raised: 1. We do not mandate a minimum of 10 hours. However, we have found that teams are most productive when they are co-located. Hence, we ask that employees have at least 8 productive hours of overlap in the office with their teams. 2. The 3-month notice period is a common industry standard. That said, at Soroco, the need for a 3-month notice period arises due to business requirements. Unlike companies with a large headcount, we usually do not have someone who can readily take over. Our smaller team size also means that each of our employees owns a sizeable deliverable, hence, it takes time to transfer the knowledge completely to the next person. In situations where we are able to accommodate an early release, we work with the employee to find a mutually agreeable solution. 3. In a young company like ours, it is important for employees to be co-located since there are several dependencies between teams that are best handled in person. It is one of the reasons we are able to deliver results quickly. Hence, at this juncture of our growth, we do not provide a work-from-home policy. We do recognize that there may be situations where employees cannot come to the office, yet are able to log in remotely. In such cases, employees are welcome to reach out to the HR team to figure out a temporary solution. If you have any questions, please do not hesitate to reach out to us at people@soroco.com

Explore other reviews about Soroco

5.0
Oct 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth - the company has found an area with deep tech where there is a big opportunity to change work experiences for working teams. Everyone is very focused on the business goals to move the company forward. Leadership shares info on how the products / our work is making an impact to customers, and what needs to improve as well. Product and engineering continually trying to improve those areas to benefit the customer experience. 2. Smart people - Soroco definitely has some of the best talent, I work with really smart people and diverse teams, it makes the environment collaborative where learning is a constant.

Cons

Collaborating across time zones can be challenging and leads to long days, but that is expected in a global company that is growing at this fast pace. This is pretty much expected everywhere in organizations globally. The work guidelines allow for comp. offs and flexibility to adjust to varied hours - needs prior discussion and planning with managers though.

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Soroco Response
2y
Appreciate your feedback and glad to hear that you are learning and growing with us. We couldn’t agree more on the incredible talent of Team Soroco that makes this possible, and who are collectively focused on furthering our mission. Our young and global team often has challenging hours, and we strongly encourage individuals to stay cognizant of their wellness and work collaboratively with their team, to find balance. If you have any suggestions that can help us improve, don’t hesitate to write to life@soroco.com.
3.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Opportunity to work with customers across a broad array of industries and business functions - Rapidly maturing and improving product

Cons

- Poor sales outlook (probably not anyone's fault in this economy...) - Very small N. America team

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Soroco Response
1y
Thank you for your feedback! We’re glad you value the flexibility of remote work, the diverse customer collaborations, and the continuous improvements to our product. We appreciate your insights on professional development and customer experience—both remain key priorities as we continue to evolve. Your perspective is valuable, and we’re committed to making meaningful enhancements.
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