Supportive Colleagues, Unsupportive Management - Anonymous employee Sortly Employee Review

I've worked at Sortly for over a year, and it has been one of the most rewarding professional experiences of my career. The company has cultivated a high-performing, fully remote culture where collaboration, accountability, and mutual respect are embedded into the way teams operate. One of Sortly's greatest strengths is the level of ownership employees are entrusted with. Team members are empowered to identify opportunities, solve complex problems, and drive meaningful improvements regardless of title or tenure. Throughout my time here, I've had the opportunity to partner closely with Sales, Engineering, Product, Finance, Customer Experience, and Leadership on initiatives that have had a measurable impact on the business. Leadership is transparent, accessible, and genuinely receptive to feedback. Strategic decisions are communicated thoughtfully, and there is a clear commitment to investing in both the business and its people. The company's RISE values aren't simply aspirational—they serve as a practical framework for how decisions are made, how teams collaborate, and how employees are supported. Sortly also provides an exceptional level of flexibility. The remote-first environment is built on trust and accountability, allowing employees to deliver high-quality work while maintaining a healthy work-life balance. Combined with competitive benefits, regular opportunities for connection, and a culture that values continuous improvement, it creates an environment where people can do their best work. **Pros** * High-performing, collaborative, and supportive culture * Transparent, approachable leadership with a clear vision * Meaningful ownership and opportunities to influence the business * Strong cross-functional collaboration across all levels of the organization, including C level * Remote-first environment built on trust, flexibility, and accountability * Values-driven culture where inclusion, empathy, and continuous improvement are reflected in daily operations * Talented colleagues who are invested in each other's success and committed to delivering exceptional results

Sortly is a fast-paced, high-growth environment, so priorities can shift as the business evolves. Success here requires adaptability, initiative, and a willingness to continuously learn and improve processes. It isn't the kind of environment where you can simply check the boxes each day—but for people who thrive on growth, collaboration, and making an impact, that's one of its biggest strengths.

My experience with Sortly’s recruitment and onboarding process has been second to none. From the very first conversation with the talent team, communication was clear, consistent, and genuinely thoughtful. Every step of the process felt organized and intentional, with expectations laid out in advance and plenty of opportunities to ask questions. It was refreshing to interact with a team that clearly values candidate experience and puts real effort into making it smooth, transparent, and human. Once onboarded, I was given all the resources, training, and support needed to succeed. The ramp-up materials were well structured, and I never felt like I had to figure things out alone. Leadership and peers alike were readily available to help, and there was always a clear line of sight into how my role contributed to the broader goals of the company. The sales culture here is particularly energizing. It's fast-moving, collaborative, and always evolving—never stagnant. There’s a strong sense of transparency across the team, from performance expectations to strategy shifts, and everyone is encouraged to share ideas and feedback. It’s a culture that celebrates learning, improvement, and momentum, and you can feel the collective drive to win as a team rather than as individuals. Overall, Sortly fosters a supportive, honest, and motivating environment. If you're looking for a place where communication is top-notch, growth is prioritized, and the sales organization is both exciting and forward-thinking, this is absolutely a team worth joining.

Sales is never an easy job!