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      Sound Telecom

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      Sound Telecom reviews

      Nice Place to Work - Customer Service Representative Sound Telecom Employee Review

      5.0
      Apr 25, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      40 hours A/C Cubicles Dual Monitors

      Cons

      Back to back calls Some agents are open to much more complex calls than others

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      1.0
      Mar 24, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will pay you money to read scripts like a Robot!

      Cons

      I did not enjoy working there in 2022! Supervisors were always mad at you for something, Callers scream at you on half the calls, average is 200 (two hundred) calls per day, you only earn less than 1 (one) hour of PTO per month for a total of 10 (ten) hours PTO per year and low pay compared to similar jobs.

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