Terrible leadership, unorganized, and no accountability from leadership - Customer Service Spectrum Chemical Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

You receive a paycheck, so that's good.

Cons

No work/life balance Unable to work remotely Terrible CRM; delays, lag, old version of Oracle utilized No incentives Biased HR; lack of diversity inclusion or awareness Lack of accountability from teammates and counterparts; always pointing the finger instead of finding productive solutions.

Explore other reviews about Spectrum Chemical

5.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly people and room for growth

Cons

It’s hard work but rewarding. Some departments can be dysfunctional at times

5.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Customer focus, great benefits, continued education, employee recognition & growth potential.

Cons

Language barriers with operational teams, pre-existing poor habits among peer groups, resistance to changes in processes at operational levels.

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