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Spectrum Communications

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Flexible shifts but lacking in other areas - Customer Service Representative (CSR) Spectrum Communications Employee Review

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts, consistent work, overtime

Cons

Everything else, customers, business model see employees as number not a person

Explore other reviews about Spectrum Communications

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, 6% Match 401k, HSA FSA spending, insurance with BCBS, paid time off, flexible scheduling based on performance, endless commission, paid training

Cons

The customers are getting increasingly more difficult to have a conversation with. There is a high turnover in this position specifically, I am the last remaining team member and everyone left after one year. I’ve been here for three years.

4.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, work life balance

Cons

Management was struggling a bit

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