Good product and people, poorly run business - Anonymous employee Spill Employee Review

2.0
May 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Spill is an interesting and fun place to work overall. The people are lovely, the working environment is very flexible and you get the opportunity to take part in a range of interesting and fast-paced work. Everyone also really believes in the mission of getting therapy into the hands of many, and it's clear that the therapy product has done a lot of good for thousands of Spill clients.

Cons

The major downside of Spill is that it is poorly run. Senior management make reckless decisions overnight, and there is a huge lack of transparency ( in some cases dishonesty) around strategy and financial status. The teams are also incredibly siloed - for anyone outside of Product/Engineering, it is difficult to voice opinions, which has led to many one-sided, poorly made decisions. There is also a huge focus on trialling new 'experiments' which are not properly thought through, at the expense of the current product and clients. Commercial/customer facing teams are also very much not a priority, which seems like a huge oversight for a company trying to increase revenue.

Explore other reviews about Spill

3.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Young and energetic team Lots of knowledge in the business Generous HR policies Competitive pay Free access to therapy

Cons

Strong performance focus Strategy changed all the time Treated roles as disposable

1
4.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Very kind colleagues and clients Hourly pay for contractors was good Really enjoyable work

Cons

Like all startups, there were a lot of changes happening over short periods of time, including pivots and staff changes.

1
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