Pros
The patient navigator role is a great opportunity to get direct patient and clinical experience. Some of the doctors are very educational and the PN team is a supportive group.
Cons
Upper management is absolutely terrible. The chief medical officer in charge of the covid committee may as well be an anti-masker and is the least culturally sensitive person I have ever encountered. They require nonessential employees to come into the office while not providing quality masks, testing, or a safe breakroom. They mislead team members on pay and compensate far too low for the level of work required in your first year. They regularly make convoluted processes even worse and do not take feedback. Be prepared to be gaslit, micromanaged, and devalued.
