Pros
You will work with some of the most talented and committed people at the individual contributor and middle manager level. The company enables timely access to care.
Cons
The company exploits the employees’ commitment to the mission. Senior leadership does not take care of their own. They gaslight and exploit. There is a cycle of abuse that exists, which inevitably burns people out and has negative impact. Additionally, the company doesn’t seem to truly understand what customers are looking for in an EAP. The marketing is BEAUTIFUL but inside it’s rotten. Employees are hurting-tearful, fearful, and questioning their competence. They aren’t taking time to invest in building a reliable EAP product that outshines the rest and customers see right through the facade.