Has slowed down substantially - Therapist Spring Health Employee Review

3.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours with lots of control over scheduling.

Cons

They stopped paying full fee for no shows and late cancellations in January 2024. Now they pay 50%. Intakes have been very slow all year. Clients complain that once their free sessions are used the co pay in high (often higher than my private cash pay rate).

Explore other reviews about Spring Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The company's products help people in meaningful ways

Cons

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

6
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