4.0
Sep 24, 2024
Former employee, more than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
- Great benefits - Ability to work from home - A lot of room for growth (transitioning into other teams) - Meaningful work and mission - Great team members
Cons
- High call volume - Micromanagement in the CN team specifically - Constant changes in the workflow - Lack of support from management while on the crisis line - Work-Life balance used to be great in the CN team, but it is no longer the case