May 1, 2019
Anonymous employee
Springboard Health Response
7yI want to thank you for taking the time to give your feedback. It is unfortunate that your experience at SpringBoard did not match our intention of cultivating a work environment that meets our core values of Trust. Accountability. Urgency. Credibility. I choose not to debate feelings and I want to learn from your experience. I am proud of the team at SpringBoard, our success, and track record of growing talent. We pay our recruiters and account managers a salary above industry standard. Our top 20% of recruiters and account managers earn a six-figure salary which places them in the top percentile for the industry. I am unapologetic about hitting revenue numbers, as any successful business must be.
We focus tremendous energy on our culture. Our FUN committee puts on monthly, non-mandatory events. We hike together, dance at meetings, bring our dogs to work, have Game of Thrones contests, send employees on trips. Our low employee turnover and employee feedback reflects that we are doing well! At SpringBoard, we work with great people. We relentlessly strive to improve continually. We smile and laugh a lot! Check out our Instagram or social media if you want to see.
Your feedback emphasizes some employee issues we had last year as we were finding the right fit on the Operations side. We lost a key employee (a good friend of mine) and it took some time to find the right fit to replace her. Our current leadership team (IMHO) rocks! We communicate well and are accomplishing great things.
Thanks again for your candid feedback. It’s a reminder that complacency kills a culture.