Improving, but hard to recommend. - Front Desk Associate Springboard Hospitality Employee Review

The focus on profit led to some seriously alienating guest experiences. Personally, I had been working at a very small property for several years with an excellent record, and was passed over for promotion several times in favor of younger, less experienced employees. Opportunities for transfer were sparse at best. It's easy to feel disposable at lower levels, although that issue may be more due to industry-wide and economic factors than the fault of this specific company.