Not what it used to be - Business Development Representative (BDR) Square Employee Review

2.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

- amazing colleagues - Interesting product

Cons

Unrealistic Targets: A few months ago, a new QA system was introduced to monitor cold calls. If specific points aren't mentioned during a call, commissions aren't awarded, regardless of the account's size. This policy feels quite rigid and discouraging. Micromanagement: Some managers focus solely on numbers, which is expected in a sales role, but the lack of empathy is noticeable, especially after the layoffs late last year. Many sales reps feel demotivated and stressed due to this environment. Remote Work Policy: The sales team is not allowed to work remotely, unlike other departments. This was not mentioned during the hiring process, which was quite surprising and disappointing. PTO Policy: While there is an unlimited PTO policy, approval heavily depends on your manager. Given the challenging quotas, taking extra holidays beyond the mandatory 20 days is nearly impossible.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Had an amazing time building with AI

Cons

got removed by artificial intelligence

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

mid level people managers do care about their staff and employees and try to do their best with what they have.

Cons

Upper level management changes about every 6 months with little to no warning which changes the entire directory of the organization. If you are uncomfortable being uncomfortable it is not the place for you.

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