Immature PM Teams - Senior Program Manager Square Employee Review

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Loads of changes means loads of work that needs to get done, so you'll have some job security.

Cons

The program management at Square is disorganized and lacks maturity. Leadership is clueless about basic PM best practices, more focused on appearances than results. Projects that should take a week or two drag out into 3-month nightmares, with no clear direction. Instead of progress, you're stuck in 32 pointless meetings and buried under 20+ eight-page-long documents no one reads. As if that wasn't bad enough, you're likely to get moved off the program and onto another every month, never able to see a project to completion because the leadership doesn't know how to manage its overhead. Despite turnover, terrible survey scores, and HR complaints, they continue on. Employees are scared to speak up because leadership doesn’t listen and retaliates when they do. One line from a fellow teammate sums it up; "I'm not in the position to speak up, so I stay in the closet and take my whippings." Managers say things like "you're only here because I believe in you" to gaslight you into believing that they're making you better by micromanaging you, and when you express this concern to leadership, they claim "that's how Square teaches management." Should say enough about culture/company/top-down leadership. On top of all that, pay is subpar compared to other tech companies. They try to make up for it with RSUs, but even then, other places offer far better compensation packages.

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5.0
Mar 4, 2026
Recommend
CEO approval
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Pros

Had an amazing time building with AI

Cons

got removed by artificial intelligence

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

mid level people managers do care about their staff and employees and try to do their best with what they have.

Cons

Upper level management changes about every 6 months with little to no warning which changes the entire directory of the organization. If you are uncomfortable being uncomfortable it is not the place for you.

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