Experience - Customer Service Representative Startek Employee Review

3.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I was an SPM graduate, and this company accepted my application, and i got into GRAB project. They teach you basics, even from typing skills, how to communicate, very fun environment, have annual dinner, "hot seat" type of working, You can request for leave easily. A lot of shift, flexible. Free transport shuttle.

Cons

Salary is less then average, 6 days a week, need to OT to get better pay. Unpaid leave for your sick leave, eventhough you have the MC cert.

Explore other reviews about Startek

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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