CONTROL CONTROL CONTROL, - Customer Service Representative Startek Employee Review

2.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

FULL TIME PERMANENT EMPLOYMENT. NOT AN EASY THING TO FIND IN MYRTLE BEACH S.C. AND BELIEVE ME, THEY KNOW THAT AND TAKE FULL ADVANTAGE OF IT

Cons

They control everything you do. From your breaks. your shifts, what you can keep on your desk, when you can call back a customer in need and even when you can pee ! If you have to use the bathroom outside of a predetermined scheduled break time, you get in trouble. You have to ask permission for everything like a kindergartener and are constantly threatened with a first and final warning. They dont let their employees think for themselves and everything you do is coded in aux time through your phone. They treat us as incompetant sheep and think we are robots, not people. Their business model may look good on paper but it is not realistic and doesnt take any human element into the equation. Its a very unorganized place ran by incompetant supervisors. Very clicky as well.

Explore other reviews about Startek

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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