It used to be good - Engagement Manager Startek Employee Review

2.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

You can work from home. There are opportunities to advance.

Cons

Pay is lower than other centers. They put more money and effort in centers not in America. There’s no job security. If head count falls agents can be terminated or moved. Coaches and supervisors can be demoted back to agent. I suspect there will be no jobs in America by the end of next year.

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