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      Step Up

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      Step Up reviews

      Toxic environment - Anonymous employee Step Up Employee Review

      2.0
      Apr 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff helping people find permanent housing have an extremely difficult job, which they do well. They are often very dedicated and committed to the goal of housing people with special needs.

      Cons

      With government funds paying for housing and services, fundraising is directed toward inflated administrative salaries, not client needs. Dysfunctional, toxic culture on the administrative level keeps org from being more effective. Zero interaction between field staff and admin contributes to culture of resentment and distrust. Other housing orgs do more with less. "Office staff" are paid relatively well; people doing the hard work on the streets (often people of color) earn subsistence wages.

      Explore other reviews about Step Up

      5.0
      Apr 14, 2025
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Step Up is truly a special place to work. The mission to support individuals experiencing mental health conditions and homelessness is not only powerful but is embedded in every aspect of the organization’s work. The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference. Leadership is supportive and open to feedback, and there are real opportunities to grow and contribute in meaningful ways. It's inspiring to work alongside people who are so committed to creating positive change in the community.

      Cons

      Nonprofit work can come with its challenges—limited resources and heavy workloads at times—but the passion of the team and the impact of the work make it worthwhile.

      3.0
      May 11, 2026
      Service coordinator ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, field based, supportive team

      Cons

      High caseload, high acuity clients

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