StoneMor - My experience so far at StoneMor has been frustrating, sometimes horrific, and not at all what I thought it would be. | Glassdoor
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There are newer employer reviews for StoneMor

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Helpful (5)

"My experience so far at StoneMor has been frustrating, sometimes horrific, and not at all what I thought it would be."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - "Family Service Counselor" AKA Sales
Current Employee - "Family Service Counselor" AKA Sales
Doesn't Recommend
Disapproves of CEO

Pros

There is some flexibility to this job, as long as the numbers are met, and at the very least has been interesting on many levels.

Cons

The company is less about the families we are servicing and more about meeting numbers. Issues needing to be resolved are put on the back burner as selling pre-need is "more important" - according to management. There are Counselors who are family oriented and genuinely care about helping those who are grieving to make wise decisions, however most of them quit or are terminated for not being aggressive pre-need sales people. A Family Service Counselor wage is minimum wage OR commission - whichever is higher (and in most cases it's minimum wage).

Advice to Management

Though I understand StoneMor is a business and money needs to be made, the first priority should always be the families you serve. Numbers are important, but at what sacrifice. I have heard more complaints from families than praise, and you are losing the good counselors...

Other Employee Reviews for StoneMor

  1. "Current Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible time and nice people

    Cons

    Poorly designed management structure and lack of salesforce


  2. Helpful (1)

    "Stay Away!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor full-time

    Pros

    I have nothing positive to say.

    Cons

    Long hours, min wage, call night was horrible!

There are newer employer reviews for StoneMor
There are newer employer reviews for StoneMor

See Most Recent

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