StoneMor - My experience so far at StoneMor has been frustrating, sometimes horrific, and not at all what I thought it would be. | Glassdoor
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Helpful (4)

"My experience so far at StoneMor has been frustrating, sometimes horrific, and not at all what I thought it would be."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - "Family Service Counselor" AKA Sales
Current Employee - "Family Service Counselor" AKA Sales
Doesn't Recommend
Disapproves of CEO

Pros

There is some flexibility to this job, as long as the numbers are met, and at the very least has been interesting on many levels.

Cons

The company is less about the families we are servicing and more about meeting numbers. Issues needing to be resolved are put on the back burner as selling pre-need is "more important" - according to management. There are Counselors who are family oriented and genuinely care about helping those who are grieving to make wise decisions, however most of them quit or are terminated for not being aggressive pre-need sales people. A Family Service Counselor wage is minimum wage OR commission - whichever is higher (and in most cases it's minimum wage).

Advice to Management

Though I understand StoneMor is a business and money needs to be made, the first priority should always be the families you serve. Numbers are important, but at what sacrifice. I have heard more complaints from families than praise, and you are losing the good counselors...

Other Employee Reviews for StoneMor

  1. Helpful (1)

    "Positive changes ahead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Philadelphia, PA
    Current Employee - Management in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at StoneMor full-time (More than 8 years)

    Pros

    The company is going through long overdue changes that will position us to be more successful in the coming years. It's a very exciting time to be apart of this company. In the time I have been with StoneMor I have found success through the hard work and effort I put forth and have been recognized for my contributions.

    Cons

    If you don't like change, then this company isn't for you.

    Advice to Management

    Continue making these positive changes. Those of us who have been with the company for some time recognize your efforts and how it is changing the company for the better. I would recommend more communication when possible.


  2. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Philadelphia, PA
    Current Employee - Management in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at StoneMor full-time (More than 5 years)

    Pros

    You cannot beat the work life balance. StoneMor has great, long-term dedicated employees.

    Cons

    A lot of focus on investors vs employees

    Advice to Management

    Communication internally needs to be improved.


There are newer employer reviews for StoneMor
There are newer employer reviews for StoneMor

See Most Recent

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