Pros
- Great benefits - Wonderful coworkers - Collaborative work environment - Team Leads are supportive and effective in resolving issues - Relaxed environment - Great home for the "nerdy" workers
Cons
- Management has optimized for what aligns with generating revenue VS what the users actually need/request - Specific department heads lack trust in their workers and often lack full transparency despite stating they provide it - Reactive approach to all issues as opposed to proactive - Opting to have workers compensated at a lower rate to have more heads VS proper compensation for fewer workers. - Lack of proper training for departments. Leave the "knowledge" to the tenured employees, have them train the new employees, then remove them if too costly to keep.