Typical call center environment - Anonymous employee Optimum Employee Review

With the sale to Altice, several positions have been eliminated since April from the North Carolina region. And since that time, rumors have been spreading that the call center may be closing soon. And if you're paying attention the writing is on the wall that the rumors are true. But no one from upper management or corporate will share any information. Before the Altice purchase, it was the typical call center environment. Very political and high school like. Very rarely did promotions go to those deserving .