Worst Company - Retail Sales Associate Sunnystep Employee Review

1.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

No Pros at all Worst local Company

Cons

Unprofessional management and very very unprofessional HR. When I was overseas they immediately terminated me without notice in lieu. Reason 1: They proceeded with the email of termination mentioning I am unreachable where I already applied leave and was overseas. And LOA did not state I must be contactable 24/7. And only with just 1 attempt to message me when will I be back? Where I already applied leave! They could be professional enough to trace from my leave application. Reason 2: Moonlighting. Before they hired me they already know I am moonlighting. Although changed of manager, I also informed beforehand when she took over and all was agreeable and even ok to manage my schedule. She even asked me to pls stay as full time where I requested to change part time as I know peak period is coming and I will be tight to full fill as a full time position. She said to remain full time and will discuss again if cannot. And now, without discussing with me, suddenly terminates me as one of the reason, moonlighting. Really 2 faces.. Reason 3: Failure to attend trainings. Where this training only implemented lately and I couldn’t arrange my time for it and was also agreeable with the new ops and to mentioned will re arrange again and I even told her I will let her know again when I can make it. And she agreed to it as well and taken note of. If cannot, she should be matured enough to speak up and let me know cannot instead of everything also can. Reason 4: Low sales ranking. I just got station to this new outlet for 3months. And they uses past 2 month sales to define me where previously I am not at low rank in other outlets. This is a new mall therefore just started 3months. Do Sunnystep expect to have high sales in a new mall with less crowds with no new shoes design? Its takes time.. All this I couldn’t accept as reasons to terminate me immediately. Therefore I spoke to the lady boss. She understands and apologised and mentioned they will improve on this as they shouldn’t handle it this way as well. At that point of time, I told her being terminated is like I did smth wrong. And she said she will void the termination and come out with agreement letter as well. And I said ok and she will speak to HR about this. Also, beforehand I informed about the compensation in Lieu company should have given me as loss of my sudden income. Be it I resign or get terminated, either party will have to serve the in lieu notice or will compensate in pay for the in lieu notice. Following next day, MOM replied me with answers that I question about the compensation in lieu. And yes I am correct. Therefore I told HR to re access. And she called me saying she will issue the agreement letter first as told by lady boss . Once I received, I immediately disagree with the letter as well. As letter mentioned reason is due to excessive manpower overhead count and financial issue something like this. The more I find that they terminated me is due to financial issues and just finding reasons to terminate me where they are just like slapping their own faces. Which is so unreasonable. After the letter, I had been trying to contact hr and she just wouldn’t read my msg when she’s only plenty of times when that was on a Friday afternoon. Throughout the weekends I did not disturb her as is weekends. I saw that she read my message only on a Sunday night. But she still, didn’t want to reply me. Till monday, I dropped plenty of message as well as email asking for updates. After hours and she reply she already coordinated with finance. I was thinking… Hello????? So whats the results whats the updates on the compensation. Yet she no reply only after hours she just replied she is busy with phone calls and meetings. After few message, she replied again saying their decision already made and may not able to respond to this matter any further. So I actually dropped few message as a clarification before I bring this issue to MOM. But still, until night at 8plus totally ignoring me. Is not right and is very unprofessional for a HR not attending to this matter seriously. Even I dropped messages to lady boss since afternoon until night also no response. And when I requested for payslips, they don’t bother to reply at all too. Till now I still don’t receive my payslips as requested. Come to my senses, i thought Sunnystep is a Singapore company I can be proud working at. But no! Can be nice to you if they are shortage of manpower. And they just turn their back against you when they needed you no more and won’t even follow MOM laws for the compensation in lieu pay. They just go MIA ignoring you. Seriously worst company I ever joined in my life! Unprofessional staffs and fake like cheaters!

Explore other reviews about Sunnystep

1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I know I gave a one-star rating, but I think it’s a bit unfair that other reviews are dragging this company down so much without objectively covering the many benefits of working here. Let me mention a few: 1. Incredible commitment to diversity: roughly 80% foreign talent, since apparently no local is desperate enough to work here. 2. Free workplace entertainment: nothing bonds a team like watching laoban deal with lawsuits and wrongful termination claims during tough times. 3. Leadership is surprisingly easy to impress: a bit of enthusiastic agreement and strategic flattery can take you surprisingly far. 4. You’ll graduate with a free PhD in “How Not to Run a Company,” with front-row seats to a masterclass in questionable decision-making. 5. Excellent training in patience, emotional resilience, and lowering expectations. You’ll also develop a high tolerance for chaos, which is technically a transferable life skill. 6. Great for anyone looking for a brief 3-month gig to squeeze a few paychecks while looking for a real job (for some, the experience may be even shorter — a few days has happened before). 7. Great confidence booster: working here will quickly make you realize that impressive credentials don’t always translate into impressive leadership. 8. You don’t need to worry about the business ever going bankrupt, even with six-figure debt, thanks to hubby’s deep pockets. 9. Great office location in the outskirts of the CBD so you will *almost* feel like you’ve made it, at least while walking in from the MRT. I would have stopped at 9, but I thought I’d match the number of people who get fired every quarter. 10. Very AI-driven company: leadership is extremely enthusiastic about AI and often talks about replacing most roles with it someday. On the bright side, after all the exposure, I’m now fully equipped to write this entire Glassdoor review using ChatGPT.

Cons

1. Mouldy office. 2. Hair loss (potential sebum build up for some). 3. Ringing ears due to regular exposure to management speeches. 4. Office smell that occasionally resembles something you’d expect near a horse stable rather than a workplace. 5. Many more, but I'll leave it to my fellow Sunnyslaves to continue the list.

5
1.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro is the one day notice period if you enjoy instability.

Cons

I joined Sunnystep thinking I was being recruited as a Finance Manager. When the contract came, the role was downgraded to Finance Executive without explanation. A few weeks later they hired another Finance Manager who did almost nothing and kept pushing all responsibilities to me as the only Finance Executive, saying she was too busy with planning. From a finance and governance point of view this is a complete misallocation of resources and a blatant misrepresentation of roles. The company does not care about its people. The one day notice period, which is never disclosed during interviews, is proof that employees are seen as disposable. During my time here I saw multiple people fired without warning, including one who had already been with the company for a year. I was eventually treated the same way. There was no transition planning, no respect for the work done, just a culture of fear and instability. From a financial perspective this model is reckless. The constant rehiring, retraining and loss of knowledge is far more costly than providing stability, but management clearly does not understand or simply does not care. This place shows exactly how little value is placed on human capital. People are not treated as assets to be developed, only as expenses to be cut whenever convenient.

7
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