Good company if you have no experience and don't want to progress - Digital Marketing Surfshark Employee Review

2.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

- There are some nice and easy-to-work with people in the company (if they haven't left already). - The headquarters has nice amenities such as an on-site gym and a fully equipped kitchen. - Salaries are quite good.

Cons

- There is a strong sense of favoritism within the company, with certain employees receiving preferential treatment due to their good relationships with managers, so if you're good with sucking-up to the right people you may find it easy to progress. - The company has several mediocre mid-level managers and senior staff who seem undeserving of their positions, particularly as some exhibit rudeness towards employees, but again, the first clause might explain what they are still doing there. - There is a lack of genuine investment in career development, leading to stagnation for employees who wish to progress. - The work environment is disorganized, with poor communication between teams and departments. This results in recurring issues that are not addressed or learned from. - Job postings tend to oversale the requirements for open positions. Many of the listed qualifications are not necessary, since no one will actually be using them during the job. - The performance review process is inconsistent and lacks professionalism. Different teams have different procedures, resulting in some employees receiving detailed feedback while others do not. - There is a lack of effort to motivate employees, leading to high turnover rates and it seems that HR is more focused on promoting the company as a great employer rather than investing in the development and well-being of current employees. - Occasionally, communication in Slack chats includes messages in Lithuanian, even when foreign employees are involved, making them feel like outsiders.

avatar
Surfshark Response
2y
Thank you for your feedback! We value your insights and will take it to consideration, but would like to address some of the points raised: - Training and Development: Career growth is a top priority for us. We offer various internal training programs, access to Surfshark University, Udemy, and other online platforms. This year, we've expanded external training through the iDialogue mentorship platform. Our commitment to development involves everyone—HR, team leaders, and employees—working together to support and communicate growth aspirations, providing abundant resources for professional development. We believe in a collective effort towards development, with everyone from HR to team leaders and employees themselves actively participating and communicating their aspirations. Our commitment is to provide resources and support for everyone’s professional development. Performance Reviews: Our performance review process is designed to be fair and consistent for all employees, following predefined procedures. While feedback timing can vary depending on team size, we are continuously working to ensure that all teams receive timely and equitable feedback. - Communication: We strive to maintain clear communication in English, although we acknowledge that occasional messages in other languages may occur. We value your input and are committed to improving our work environment. Thanks again for sharing your thoughts.

Explore other reviews about Surfshark

5.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of learning opportunities - Great environment, colleagues are thoughtful and caring - Many exciting projects, fast pace, company growth is motivating - The benefits are great, depending on location, but can include health insurance for you and partner, fitness subscription, transport, stocked kitchen and snacks, plus really nice offices

Cons

- Sometimes there is a steep learning curve when it comes to liaising with different departments

avatar
Surfshark Response
2d
Thank you for taking the time to leave a review. It's great to hear that you've found plenty of opportunities to learn, enjoyed working with your colleagues, and felt energized by the pace and growth of the company. Creating an environment where people can grow while working on meaningful projects is something we care deeply about! Thanks again for your feedback and for being part of Surfshark.
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Conferences for self development, nice team

Cons

Workload, cooperation with stakeholders who treat data as an obstacle

avatar
Surfshark Response
2d
Thank you for sharing your feedback and for recognizing the team's support and learning opportunities. We're glad to hear you had a positive experience with your colleagues. At the same time, we acknowledge your concerns about workload and stakeholder collaboration. Effective cross-functional cooperation is essential, and we're continuously looking for ways to improve alignment, communication, and mutual understanding between teams. Thank you for your perspective!
See reviews by: Helpful|Rating|Date|All