Community Manager - Portland Review - Community Manager Survey.com Employee Review

1.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

WeWork culture - Free beer, community, etc. Portland location employees are generally nice Free health care, cheap dental and vision Gym membership paid for "unlimited" PTO

Cons

The "home" office of Boston (soon to be Charlotte) is hard to work with, generally not communicating with Portland and treating the employees there aren't actually in the company. They treat their reps on the field very poorly, sending mean messages about them, trying to trick them, and not paying them on time. Although they offer full insurance, I went to the doctor once and the dentist twice and had troubles with my insurance each time, saying I wasn't enrolled. Several other employees also had this issue. There is no Human Resources department, and for a company this size and with its mindset, it is necessary. There were several issues that arose and there was no one to talk to about them. On the handbook you get the first day, the person it says to contact about sexual assault hasn't worked there since April of 2016. Also, you never really are sure about who you're supposed to communicate with as your working manager. They don't set the local manager up for success, limiting what they can and can't do, and the Boston managers are often MIA or very passive towards Portland. I wouldn't recommend this company as a woman, and especially as a young woman. The CEO talks down to employees, calling them degrading names and making empty promises about raises and bonuses. This role in particular has no opportunities for growth. There are no ongoing training sessions, professional development opportunities, or significant raises. If you are lucky enough to be promoted, it usually comes without any training, a small compensation difference, if any, and more work included in the old work you were already assigned to do. There is always uncertainty if the Portland office will remain open or close down. Transparency is key - if employees are left in the dark about potential changes, the rumor mill will create fear and uncertainty. They promote a strong Work/Life Balance when you're first hired, but you soon realize they expect you to work more than you're asked to from the get-go, you are guilted if you aren't working all the time, you miss important company updates on the weekends if you aren't online working, and taking vacations feels like you're betraying the company because they don't hire enough people for the work that needs to be done.

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

great pay, flexible hours, better you do the better the pay gets, some jobs pay bonus and travel pay as well

Cons

If you mess up at all you get downgraded and no more bonus high pay jobs

2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can pick your assignments.

Cons

The company will find invalid reasons not to pay for completed assignments, with the expectation that you will not fight it. I have completed at least 2 assignments that they did not properly pay the agreed upon rate, or deducted hours that were accounted for.

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