Management and account execs truly care about understanding the client's critical business issues and sourcing the right talent for the particular position. Integrity is a large part of the business model and is always at the forefront of all client interactions.
Cons
Technical staffing is a very competitive business and you will often find yourself competing with larger firms that may have access to larger talent pools and/or prefer to work directly with internal staffing resources rather than outsourcing. You will need to be creative in finding the best approach to work with a prospective client.