It's a dynamic workplace if you are looking for challenges
Cons
Scheduling is poor and not necessarily scheduled due to priority. Turnover is EXTREMELY high, and about those awards someone else was talking about. I do tremendous work, and have not seen any rewards.
Syscon Response
7y
I noticed this is from two years ago. Our scheduling IT Coordinator does a fantastic job and is a valuable part of our team. He's been with us since the summer of 2017, so these comments were before his time. We just did a Net Promoter campaign to all our clients with absolutely fantastic results. If there were issues, I'm confident they are fully resolved!
Emphasizes teamwork
Good working environment
Good support from company leadership
Company is transparent about operations
Excellent benefits, including free lunch every day!
Cons
Can be a little overwhelming learning to document your time when first learning the processes in place at first, but the systems in place do have a logic.
The majority of the people you work with are fantastic.
Cons
Management has no clue as to how unfair and unbalanced they or their views are. The techs are asked to work/travel through their lunch hours, and if they don;t get to eat or want more time - they are advised to start early or stay late. They expect all of their employees - except for family and the two administrative people - to work at least 45-50 hours per week, and if they do not - they are reprimanded. However, management thinks this is not only fair, but also generous. Watch out though - salary here definitely does not work both ways. Even if you work over 40 hours that week - if you leave before 5 pm, they will take out vacation or personal time for it. During the interview process, they will tell you they do not micro-manage, but then you will have 15 plus emails in an hour asking about what you are doing.
6
Syscon Response
10y
We constantly strive to balance the needs and emergencies of our clients with our technical staff. Through regular meetings and anonymous input options, we regularly request suggestions and input from our staff, and we're committed to keep this up.