Average - Customer Service Representative TAL Employee Review

1.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Great work colleagues however limited Basic equipment provided laptop / headset - everything else you need to purchase yourself

Cons

Pay is a huge let down Managers being two faced Training Lack of support Late shifts till 7pm System issues Favouritism Doing every other departments work with no pay increase Being the frontline for abuse for other departments mistakes Lots of rework leads to easy burn out MASSIVELY UNDERSTAFFED

Explore other reviews about TAL

5.0
Aug 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TAL has been a great place that is a large company in the industry but also feels close-knit on the inside. Opportunities are given to those that seek it. People are candid and passionate about their work.

Cons

Like most financial companies, change can be slow but progress is always happening. Sometimes there can be a dull in communication between management and teams.

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TAL Response
4y
Thanks for sharing your view of working at TAL, we're proud of our company culture and that our people show passion in the work they deliver! We will ensure your feedback is passed on to the relevant leaders at TAL.
5.0
Mar 16, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supports their staff - even during a lot of turmoil in the industry

Cons

Some parts of the business are a little siloed

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TAL Response
5y
Thanks for sharing your feedback, we appreciate you taking the time and glad you had a positive experience!
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