The company is in crisis mode and needs a shift in culture - Assistant Store Manager TEAM Wireless Employee Review

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

Cons

There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

Explore other reviews about TEAM Wireless

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Super excited to start with Team wireless. Was just laid off with Verizon sadly. But I am here to see how Team wireless is . Coming in with a positive mind.

Cons

Nothing to commit yet as I haven’t started working for the company until December 11th.

avatar
TEAM Wireless Response
1mo
Thank you for your response and we're excited to have you on our TEAM! - SH
1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peers are some of the greatest people you’ll ever meet.

Cons

TEAM has sold its soul.

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