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      Don't do it - Customer Service Representative THAW Employee Review

      2.0
      Sep 4, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      fully paid benefits paid parking monthly recognize birthdays

      Cons

      toxic work environment, location is downtown and traffic is different every day work hours 8:30-5:30 staff morale low due to changes made by CEO, other managers many managers unprofessional including CEO

      Explore other reviews about THAW

      5.0
      Apr 30, 2018
      Processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is kind and team oriented

      Cons

      If you're answering calls... some of the people can be very rude

      1.0
      Feb 13, 2024
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location is easy to get to. It's in the Buhl building so there is plenty of restaurants and businesses from different industries to utilize. Pros are clean office, stylized logo in front of office door and computer and equipment is very impressive.

      Cons

      Management is shotty. First day of orientation, spent too much time going over "dress codes". Can wear sneakers with dress slacks and jeans as long as it is with dress shirt to look "professional". Okaaaay!!...smh.

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