Let down by Management and Processes - Anonymous THG Employee Review

- It is all about who you know / if you are liked by higher management to gain promotions and recognition for your work. I was told that I could work towards a promotion within a year of joining, and despite working extremely hard to hit my KPI’s, I was told I could not be promoted due to larger business factors that were completely out of my control, crushing my motivation. - HR teams consist of under qualified employees who are under a lot of pressure, so processes are not followed accordingly. Also felt they were quite cliquey, and when raising a problem with them it wasn’t kept confidential or looked after with respect. I had to use compassionate leave during my time at THG due to losing a family member, and was horrified when returning to work due to the way I was treated and made to feel. - Matthew Moulding does not budge on employee benefits or supporting culture, with no movement on flexible working no matter why you may need it. This causes a culture within the business that you do not stay a minute past your finishing time at the end of the day as your personal time is too important to give up for a company who are not compassionate towards your time. Having an office so far out of Manchester and expecting staff to commute in 5 days a week is absolutely absurd. - 3 waves of redundancies during my time at THG, as higher up want to reduce costs, seeing very talented employees lose their jobs, leaving the remaining teams understaffed and overworked. This is while all Managers park up at the front of the office in their 6-figure cars, who never seem to be affected by the redundancies. - Management / higher level is very top heavy, seeing a lot of SLT members on very high salaries whilst no one really knows what they do day to day. Lower levels are constantly burnt out due to demand levels and lack of support.