Good experience so far - Customer Service Advisor THG Employee Review

5.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good hiring process. First received a quick call to discuss the role and then in more detail through a Teams call. After that, I was notified in less than a week that I got the role! Training is very chill and you are really guided through all of the processes, so that you can be completely ready for the role. My role is fully remote, which I think is great! Would love to see more fully remote roles available at THG.

Cons

No bad experiences so far!

Explore other reviews about THG

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

awesome people and benefits, fair pay

Cons

no cons that i can think of

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Free gifts and young culture.

Cons

Workload and disorganization. Upper management plays by the UK rule book never getting anything fixed or done.

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