Talented individuals hindered by a political culture - Anonymous employee THIRDHOME Employee Review

- Practical training on the booking platform before you start handling members independently - Professional and relatively low-stress work environment - Stable full-time position with flexible schedule - Decent pay and benefits

Often last-minute changes to deal with.

It does give you some real-world experience dealing with clients and pressure. The company does not care about their employees. CEO and leadership keep switching direction, so nothing ever feels stable. One week there's a plan, the next week it's something completely different. You spend more time adjusting than actually doing meaningful work. The constant changes get exhausting! There’s no clear path, no one at the top really knows what they’re doing.

Turnover is high, and it shows. People leave often, and new hires come in at lower pay to fill the gaps. Teams never really settle, so you’re always working with someone new. It makes it hard to build any kind of rhythm or trust. You end up picking up extra work just to keep things moving. It creates a cycle that doesn’t improve. Most people already have one foot out the door. Clients feel the impact too. They get passed around from one person to another, which leads to confusion and frustration. You’re left explaining changes that don’t even make sense to you. It puts you in a tough spot trying to keep them satisfied. A lot of the time, you’re just trying to smooth things over. It shouldn’t be that hard to keep things consistent. It makes the job more stressful than it needs to be. Pay is another issue. A small group at the top does well, while the rest carry most of the workload. Commission changes happen often, so it’s hard to rely on what you’ll actually earn. You can put in extra hours and still not see much difference. It doesn’t feel balanced at all. People talk about it openly because it’s that obvious. It’s one of the main reasons people leave.