I felt awful about the AMOUNT OF STRESS I HAD TO TOLERATE - Anonymous employee THIRDHOME Employee Review

1.0
Oct 22, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am not going to be lying here. There are no pros regarding working at this workplace. You better AVOID IT FOR YOUR OWN GOOD.

Cons

My job was TERRIBLE. The stress of handling customer complaints was not easy. Many times, the customers had INSANE expectations and worst attitude issues. They thought YELLING at us was okay. I was close to tears when that happened. It was BRUTAL! Also, many tasks I handled were repetitive and often not very useful. The upper management was aware of what a waste of time these were but did nothing to fic it. It was ridiculous

Explore other reviews about THIRDHOME

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Practical training on the booking platform before you start handling members independently - Professional and relatively low-stress work environment - Stable full-time position with flexible schedule - Decent pay and benefits

Cons

Often last-minute changes to deal with.

1.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some talented people genuinely cared about improving the member experience and product.

Cons

The culture often felt political and reactive rather than collaborative. Engineering leads threw people under the bus instead of doing actual work. There was a tendency for teams to protect themselves instead of working cross-functionally toward shared goals, which made it difficult to build momentum or trust. In my experience, employees who were deeply invested in improving the product and pushing for meaningful change were not always supported or retained. There were also challenges around accountability and execution within parts of the tech and leadership organization. Meetings frequently felt unproductive, priorities shifted often, and ownership was unclear, leading to delays and frustration across teams.

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