Pros
Laid back atmosphere. You get your own office, which seems cool (until you realize it's frown upon to leave that office to say Hi to a coworker) so it becomes your "prison cell". pick your own time schedule and they are pretty flexible if you want to change it (not for a day, but a long term change). You get to travel occasionally to meet clients, if Bill or Sales doesn't want to go. There are occasional company events which can be pretty fun!
Cons
You will get zero real training. Here's the product, here is the manual, learn it, see you in a few weeks to see what you learned. ZERO real employee appreciation. You are there to work work work, don't smile, don't chat. You are "salary" but what this means is they will watch your every move to make sure you are in your office 8 hours a day, everyday -- AS A MINIMUM . They want you there early and leaving late. If you travel or have to work OT, tough cookie, you will NOT be allowed to make those hours up. If you have an appointment or need to leave early, jury duty, family emergency, any minute before your shift ends, you will lose PTO. Doesn't matter than you worked or traveled 13 hours the day before! If your flight lands at 3am, you better get ur rear to work at ur scheduled start time the next day. The "managers" will be sure to tell you they don't agree with it, but hey that's how the owner likes it. If the owner says or does something to offend you, well you are out of luck there, because your manager will roll his eyes and say "sorry, that's how he is" The owner is biggest misogynist I have ever met. He watches inappropriate things in his office and says even more inappropriate things to his employees and thinks he is funny. The office culture is tense and on edge. Security cameras everywhere, office doors HAVE to stay open, and even though it makes no sense to your comfort level, monitors HAVE to face the doorway so when they walk by your office 20 times a day they can see when you are doing. OH and when they tell you when you negotiate the ridiculous salary they will offer you, they will justify it by saying there are year end bonuses. BUT BEWARE, the 2015 bonus was not given and employees were told "its nothing you did, it was our fault, sorry" and now in 2016 it wont happen either. When I left, there was a ridiculous goal set and it will not be met since they cannot keep a sales team there. 4 months with no sales department = the already impossible goal not being met. You can forget getting bonuses on merit either. Why have a bonus based on SALES when you only have 1 employee in sales. And when your sales force is gone, you have your Account Managers do their job AND sale's job. That should be worth something! What does tech support have to do with sales?! They will also tell you there is no where to go at this company, they hope you gain experience and move on to better things. And lastly, if the ILLEGAL working conditions and pay structure are too much and you feel the need to do something about it, just know the owner has been quoted MANY times saying, "If someone wants to sue me have at it, they will run out of money long before I do"