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      TP

      Engaged Employer

      TP reviews

      Great place to work - CSA - Customer Service Agent TP Employee Review

      5.0
      Sep 30, 2025
      Csa - customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have allowed me to have a very flexible schedule, so that I can meet my travel needs and have enough time to complete my college education. I have also found the staff to create a wonderful working environment. Lastly, they have accommodated all of my needs to make work accessible for a person who is visually impaired such as myself.

      Cons

      The salaries are a bit low.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      11h
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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