Comfortable - Claims Assessor TP Employee Review

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, prioritises mental health, overtime pay is very well , working from home available, although now it is hybrid job role, managers are lovely , there is support when needed (not all the time though)

Cons

Barely any lunch break, late shifts can start at from 8-5pm and late shifts 12-9pm, calls can get very tedious when it’s a busy day no time to breathe in between calls and too much micro managing as they keep a look out for your AHT targets, it feels like you’re being watched constantly and get told off for being on comfort breaks when you need to go to the toilet for more than 7 minuites. Training is provided but you are learning on the job.

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TP Response
6mo
Thank you for taking the time to review TP, we appreciate your feedback.

Explore other reviews about TP

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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