You will be treated badly- they do not care. - Customer Service TP Employee Review

1.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

They occasionally had a lady come in to sell sweets.

Cons

They treat you like crap. You’re not human, just another cog in the system. The hours are shit- you can be working til 12pm and they will keep giving you bad hours so that the employees they like can have the good normal hours. It’s 45 hours a week. 5 hours unpaid (lunch and breaks) and they’re all really short so if you want lunch, learn to eat fast. The staff will treat you like crap and speak to you like crap. Totally unprofessional environment. If you’re hired on agency they will drop you without 24 hours notice.

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TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Explore other reviews about TP

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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