Auxiliar De Recursos Humanos (RH) - Auxiliar De Recursos Humanos (RH) TP Employee Review

3.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Salario em dia, benefícios, Plano médico, banco de horas e horários alternativos

Cons

Sem plano de carreira, desconto de coparticipação no plano de saude, trabalho 6x1, demanda alta.

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TP Response
9mo
Obrigada por compartilhar sua percepção com a gente. É muito positivo saber que você reconhece pontos como o pagamento em dia, os benefícios, o plano médico, o banco de horas e a flexibilidade de horários sabemos que esses fatores fazem diferença no dia a dia. Também entendemos as questões que você trouxe como desafios: a ausência de um plano de carreira estruturado, a coparticipação no plano de saúde, a jornada 6x1 e a intensidade da demanda. Esses pontos são relevantes e reforçam a importância de seguirmos ouvindo nossos times para buscar melhorias e equilibrar as necessidades do negócio com o bem-estar de quem trabalha com a gente. Seguiremos olhando para esses aspectos com atenção, porque acreditamos que a construção de um ambiente saudável e justo só acontece quando ouvimos de forma transparente quem faz parte da nossa história. Obrigada pela sinceridade é através desse tipo de feedback que conseguimos evoluir.

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
3d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
3d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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