Good company to start your career, or stay for some time but not for long-term - Digital Marketing TP Employee Review

4.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

It very much depends on the project and it's hard to evaluate TP in itself, as the company is huge, so I would always look at the team and project itself. Working for the Google project is nice. Nice office, even though you don't go there due to corona. Nice people, very young vibe, some team events which is really nice. Amount of work varies depending on the market, but it is manageable and the pay is good for this type of the job.

Cons

The work itself is pretty repetitive. It's a customer service job at the end and you have to be prepared to deal with that. But I think in the Google Project customer service is a good opportunity. Don't expect to learn much throughout the time, once the training is over you are doing the same things again and again. You have a chance to learn more about Google Ads, so if you are into marketing, go for it. Considering the size of TP it's pretty chaotic, and even though there are established processes, you can struggle a lot to get what you want, be it from HR or your teamleads. Communication needs to be improved as within the team as well as outside with the external stakeholders.

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TP Response
4y
Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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