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      TP

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      TP reviews

      Stay Away - Supervisor TP Employee Review

      1.0
      Feb 2, 2022
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Ability to work overtime during peak times. -Work from home.

      Cons

      -Too many meetings and not having enough time to coach your team. -Being in constant fear of losing your job. -Can be terminated and not know. It starts with a layoff with a promise to move the employee to a new program that never happens. Then, it's calls for no call no show. -Team changes from one enrollment period to another, which causes a lack of cohesion. -Agents are captive and have a very difficult time getting released from captive status.

      avatar
      TP Response
      4y
      We want to know more about this concern. Please share the details at http://bit.ly/TPHR-newform. Thank you!

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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