Amazing Employer!!! - Anonymous employee TP Employee Review

5.0
Mar 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training was 9 weeks long and was a paid training! $9.75/hr for training and after that it goes up to $10.75/hr! Training can be intense but if you are someone that can learn or ask questions to find the answer, you will do great! After training, you become an actual agent. The fastest way to move up is making sure your attendance is spot on and listen to your supervisor's during coaching times. They are there to help you.

Cons

Some challenges are to keep a positive attitude even when you have a few bad customers. Communication should be worked on as well.

avatar
TP Response
9y
Thank you for the positive review. We are committed to providing our employees competitive income and proper training to be able to be the best at their work. Please share your feedback with us at http://bit.ly/TPHR-form. Regards.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

See reviews by: Helpful|Rating|Date|All