Multicultural company - First Line Manager TP Employee Review

3.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- The company has many projects, so everyone can get a diverse customer service experience. - The company offers apartments for its employees. - Employees may work remotely, hybrid style, or in the office, depending on the project. - Forces you to improve your networking skills - It organises many events so we can get to know people from different projects and departments

Cons

- Communication between departments is nonexistent, so if you want problems solved, you need to know someone in each department. It forces you to learn networking

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TP Response
3y
Thank you for your feedback. We work every day to streamline communication between teams, the employees and the company itself, having created tools for this very purpose, such as the intranet, MyTP, newsletters, T4i's and even the on-site wallboards. For this reason, we ask you to send us the details of what failed to https://teleperformance.com/en-us/contact-us/ so that we can resolve the situation and so we can be on the lookout to ensure that the same does not happen in the future.

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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